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 PLEASE NOTE:  International orders may take a few weeks to a month to arrive. 
 
Return Policies:
    •  Home decor - Iris + Indi will look at returns for home decor and especially Ceramics items as a case to case basis. I do not guarantee returns for home decor and ceramic items as I am a small shop and will not accept returns on home decor simply for "a change of mind". Please email me at hello@irisindi.com if you are looking to return. 
    • Paintings + Handmade Ceramics (Mugs, plates, dishes, etc) - do not accept returns of any kind for paintings and handmade Ceramic items.  
     
     

    Shipping:  All orders will ship with a tracking number which is emailed to you once your label is created. If you did not receive a tracking email please check your email address is correct on the order. Feel free to email me at hello@irisindi.com if more assistance is needed.

    I typically ship through USPS and UPS. International orders may differ.

    PLEASE NOTE: that incorrect shipping addresses may result in your parcel being returned or abandoned. Any return shipping fees or loss of item is to be covered by the customer if this occurs. 

    Iris + Indi is not responsible for any lost or damaged items. Please contact your local USPS or UPS for help on recovery of packages reported delivered via your tracking email. 

    I do my best to get orders out as quickly as I can, but please note that delays are possible since I am a one Woman shop. I typically ship out orders in batches 1-3 times a week. 

    If you have multiple orders during our shipping period we will ship them together and refund any overages.